AUDIÊNCIA DE MEDIAÇÃO: POTENCIAL DAS PLATAFORMAS VIRTUAIS NAS AUDIÊNCIAS DE MEDIAÇÃO NOS CEJUSC'S DO JUDICIÁRIO DO ESTADO DE GOIÁS
Abstract
Recently, there have been adversities in facing the holding of virtual mediation hearings, in the Goiás judiciary, due to the new reality consolidated by Covid. The increasing adoption of alternative conflict resolution mechanisms and the availability of legal assistance services represent a significant milestone in the search for more accessible and efficient justice. The importance of this approach is intrinsically linked to improving the judicial system, making it more agile, economical and accessible to all citizens. The general objective of this study was to investigate the potential and challenges of platforms in mediation, in order to contribute to the academic field and provide a reference for future research. To achieve this objective, the following specific objectives were established: investigate the concepts and benefits of mediation, analyze the transition from in-person to virtual hearings, map the available virtual platforms, identify advantages and challenges and propose measures to optimize the use of these platforms. The methodology included the review of relevant literature and the analysis of secondary data. The research revealed that they have the potential to improve the efficiency and accessibility of audiences, but face challenges related to security and communication. Final considerations highlight the importance of continuing research on this topic to expand current knowledge and drive future advances.
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